“I'm in charge of thinking of things before people know they need them.”
Joan Holloway
Skills
And MoRE…
HISTORY
Kajabi
SEPT 2020 - PRESENT
SENIOR PRODUCTION engineer ii / Developer Experience Evangelist
Developed Radiator, an internal development platform, fostering team collaboration and efficiency. This tool is now a daily staple for developers at Kajabi, housing all relevant documentation and continuously expanding. Notable features include a single-pane-of-glass approach to observability, streamlined software catalog, and ongoing integration with team workflows.
Led the transition of the Quality Engineering team to Typescript/Javascript from Python. This transition addressed scalability concerns, resulting in a 74% increase in run times and earlier issue identification during development cycles.
Successfully migrated company infrastructure from Heroku to AWS, enhancing scalability and reliability. The migration involved meticulous planning and execution, ensuring minimal disruptions to ongoing operations while capitalizing on the scalability and reliability benefits of AWS.
Defined the Golden Path for AWS serverless projects, streamlining processes and staying updated with industry offerings. This initiative involved thorough research and collaboration with cross-functional teams to develop standardized templates and guidelines, enabling seamless deployment of serverless projects.
Took charge of developing and maintaining the primary Slack chat bot, automating deployments, and enhancing developer experience. Leveraging the Serverless Framework, the chat bot streamlined deployment mechanisms and provided real-time observability into key metrics, ensuring a smoother development experience.
Crafted the Developer Experience offering, empowering developers with documentation, tools, and automation for optimized workflow. By providing comprehensive resources and automating repetitive tasks, this initiative enabled developers to focus more on their core tasks, resulting in increased productivity and satisfaction.
Rackspace
MAY 2019 - SEPT 2020
CLOUD RESEARCH & DEVELOPMENT ENGINEER III
Led the development of Auth@Edge, simplifying secure deployment of static sites with Cognito authorization, making it accessible for development teams. This involved designing and implementing a streamlined deployment process, enabling development teams to quickly spin up secured static sites with minimal configuration overhead.
Engineered Vend-r, automating AWS account creation and authorization enforcement, significantly improving resource management. By developing an internal web application, Vend-r facilitated efficient account provisioning and enforced authorization requirements, leading to better resource utilization and cost management.
Logikcull
MAY 2018 - APR 2019
SENIOR SOFTWARE ENGINEER
Optimized the CI/CD pipeline, reducing test suite runtime by 88%, fostering accelerated deployment velocity.
Orchestrated the refactoring of the application into microservices, leveraging the Serverless framework for enhanced scalability and performance.
Mentored team members in adopting agile practices, fostering growth and adaptability.
LINUX ACADEMY
AUG 2017 - MAY 2018
LAB SERVICES ENGINEER
Responsible for rearchitecting and redesigning a custom expectation testing library used to verify student assessment submissions of cloud platform environments (AWS, Azure, OpenStack, ect.).
Increased processing performance by over 300% while providing more meaningful error handling, return values, and scalability avenues for future integrations.
Was able to identify productivity enhancements to our pipelines and workflows which enabled the team to complete an average of 150% more assigned tasks in the same period of time allowed (48 hours). This allowed the content development team to keep up with student demand of new courses while allowing Lab Services to develop new tools and processes to increase efficiency and fortify performance of our software offerings.
Made recommendations on utilizing development tools such as Rollbar, Rubocop, and Pry to ensure the integrity of our product suite. Through recommendations and support was able to standardize these tools through the company and accurately identify several production bugs that were not previously known.
NERDERY
DEC 2012 - AUG 2017
PRINCIPAL SOFTWARE ENGINEER
Led numerous projects with 93.02% budget utilization, enabling extended feature sets for clients. By identifying efficiencies and managing resources effectively, projects consistently met client requirements within budget constraints, fostering long-term client relationships.
Pioneered the Ruby on Rails offering, broadening client portfolios and market reach. Through thought leadership and technical expertise, the Ruby on Rails offering attracted new clients and diversified the company's service offerings.
Developed a WordPress framework, expediting custom project delivery and enhancing client satisfaction. By creating reusable components and streamlining development processes, the WordPress framework accelerated project timelines and improved overall client satisfaction.
Faster Solutions
JAN 2012 - DEC 2012
LEAD DEVELOPER
Improved project timelines by 21% through streamlined workflows and strategic client management. By optimizing project management processes and fostering effective communication with clients, project timelines were significantly reduced, leading to greater efficiency and client satisfaction.
Successfully transitioned the build process to WordPress, increasing active client capacity and market responsiveness. By adopting WordPress as the primary development platform, the company expanded its service offerings and improved agility in responding to client needs.
50 Below
DEC 2009 - NOV 2011
SENIOR DEVELOPER
Authored procedural documentation, ensuring consistent offerings and enhancing developer efficiency. By documenting best practices and standard procedures, the team achieved greater consistency in project delivery and reduced onboarding time for new team members.
Customized modules for client requests, delivering tailored solutions and fostering long-term relationships. By understanding client needs and developing customized solutions, the team strengthened client relationships and generated repeat business.
AT&T Mobility
SEP 2004 - OCT 2009
TEAM MANAGER
Supervised and mentored a team of 13 customer service representatives in a high-volume financial services call center, ensuring consistent achievement of performance metrics and customer satisfaction goals.
Led training sessions and provided continuous coaching to enhance team productivity, resulting in a 20% increase in first-call resolution rates and a 15% improvement in customer feedback scores.
Implemented effective workflow strategies and conflict resolution techniques, reducing escalated calls by 30% and maintaining a high level of team morale and engagement.
CONTRACT
AVANTAGE
JUL 2022 - MAR 2023
ARCHITECTURAL CONSULTANT
Delivered strategic consulting to shape the product line for Baccarat-based live gaming sessions, focusing on optimizing developer engagement and experience.
Developed and implemented a robust frontend framework using Lerna as a mono-repository, streamlining the integration of React-based components for scalable and maintainable applications.
Designed a versatile frontend boilerplate that accelerated development processes and ensured consistent application architecture across multiple projects.
Maverick
SEP 21 - MAR 2022
SENIOR FRONTEND ARCHITECT
Led the architectural design and engineering of the frontend for Maverick Protocol's decentralized finance platform, ensuring a seamless user experience for traders, liquidity providers, and developers.
Re-engineered frontend systems to optimize performance and scalability, handling high volumes of simultaneous requests to the backend API with minimal latency.
Implemented advanced frontend solutions that enhanced the platform's responsiveness and reliability, contributing to the successful launch of Maverick's innovative Automated Market Maker (AMM) and marketing site.